Posters assist the improvement team in the visualisation and understanding of programmes, strands and activities within the improvement process.
Contents
Introduction
The improvement process, informed by the posters, may be summarised as:
- Fill in the Improvement Canvas with known information
- Identify possible knowledge gaps and outputs to be created
- Select the activities or questions to be addressed
- Prepare the activities and associated tools for use
- Plan the improvement programme and iterate as appropriate
This process may be summarised as a fundamentally linear, yet iterative process, designed to deliver improvement. It may comprise, interchangeably, elements from both the question and activity driven processes. The posters have been chosen to compliment the worksheets and cards included in this toolkit.
The posters may be displayed and annotated in electronic form or may be printed at a range of scales, from A3 for desk work through to A1 for class use.
List of Posters
Posters
Delivering Improvement
A summary of the management perspective
Use:
- To remind the team of key elements of a management perspective on improvement
- To highlight the possibility of using tools to deliver a management perspective
- To accentuate the iterative nature of an improvement process
Enabling Creativity
A summary of the design perspective
Use:
- To remind the team of key elements of a design perspective on improvement
- To highlight the possibility of using tools to deliver a design perspective
- To accentuate the iterative nature of an improvement process
Improvement Canvas
A summary of the improvement questions
Use:
- To remind the team of the questions that determine the status of the programme
- To highlight the natural position of the questions within the improvement canvas
- To highlight the interchangeability of questions and information
see also Improvement Canvas worksheet
Improvement Model
A summary of the improvement model
Use:
- To remind the team of the activities strands described in Improving Improvement
- To highlight the natural order of the strands within the improvement model
- To accentuate the iterative nature of the improvement process
Improvement Programme
A summary of the improvement programme
Use:
- To remind the team of the typical stages of the improvement process
- To accentuate the need to define and maintain a dynamic case for change
- To highlight the importance of continuous planning for change
Managing Risk
A summary of the risk perspective
Use:
- To remind the team of key elements of a risk perspective on improvement
- To highlight the possibility of using tools to deliver a risk perspective
- To accentuate the iterative nature of an improvement process
Mapping Systems
A summary of the systems perspective
Use:
- To remind the team of key elements of a systems perspective on improvement
- To highlight the possibility of using tools to deliver a systems perspective
- To accentuate the iterative nature of an improvement process
Preliminary Activities
A summary of the preliminary activities
Use:
- To remind the team of the preliminary activities described in this toolkit
- To highlight the natural order of the strands within the improvement model
- To accentuate the iterative nature of the improvement process
Questions Map
A summary of the improvement questions
Use:
- To remind the team of the questions described in this toolkit
- To highlight the natural order of the questions within the improvement model
- To accentuate the iterative nature of the improvement process
Questions Model
A summary of the improvement questions
Use:
- To remind the team of the questions described in Engineering Better Care
- To highlight the natural order of the questions within the improvement process
- To accentuate the iterative nature of the improvement process
Questions Spiral
A summary of the improvement activities
Use:
- To remind the team of the questions described in Engineering Better Care
- To highlight the natural order of the questions within the improvement process
- To accentuate the staged nature of the improvement process
Stage Activities
A summary of the improvement activities
Use:
- To remind the team of the typical activities available to the improvement process
- To accentuate the need for different activities for different programme strands
- To encourage a creative and holistic approach to improvement
Stage Gates
A summary of the stage gates
Use:
- To remind the team of the main stages of an improvement plan
- To highlight the outputs created at the beginning and end of each stage
- To provide a starting point for the detailed planning of the improvement process
see also Stage Plan worksheet
Stage Plan
A summary of the stage plan
Use:
- To remind the team of the main strands of an improvement plan
- To highlight the imperative to define an improvement plan based on clear outputs
- To accentuate the dynamic nature of the improvement process
see also Stage Plan worksheet
Stage Planning
A summary of stage planning
Use:
- To remind the team of the main stages of an improvement plan
- To highlight the questions and tools most appropriate for each stage
- To provide a starting point for the detailed planning of the improvement process
see also Stage Plan worksheet
Stakeholder Map
A summary of the system stakeholders
Use:
- To remind the team of the stakeholders related to the improvement process
- To highlight the range and diversity of potential stakeholders
- To accentuate the importance of understanding stakeholders needs
see also Stakeholder Map worksheet
Systems Leadership
A summary of the levels systems leadership
Use:
- To define the stages and steps of learning for systems leadership
- To illustrate the need for progression towards systems leadership
- To highlight the value of a clear process to deliver systems leadership
see also Systems Leadership worksheet
Theory of Change
A summary of the purpose of the programme
Use:
- To remind the team of the factors that define and describe the purpose of the programme
- To articulate the resources required and the expected long-term impact of the programme
- To identify the preconditions that must be met to initiate and execute the programme
see also Theory of Change worksheet
Understanding People
A summary of the people perspective
Use:
- To remind the team of key elements of a people perspective on improvement
- To highlight the possibility of using tools to deliver a people perspective
- To accentuate the iterative nature of an improvement process
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