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Improving Improvement

A toolkit for Engineering Better Care


Improvement: Overview


Applying a systems approach to health and care design and continuous improvement.

IHI Model for Improvement

The IHI Model is a tool for accelerating improvement, based on three fundamental questions and the Plan-Do-Study-Act cycle to test changes in real work settings.

Lean Thinking

The Lean Management model is a process to facilitate improvement in patient care with existing resources, meaning the same things can be achieved using fewer people.

Six Sigma

The Six Sigma model is a continuous improvement approach that has a proven commercial pedigree that can be traced back to the quality revolution of the 1940's

Engineering Better Care

Engineering Better Care is a framework for improvement, based on a set of questions addressing people, systems, design, risk and management perspectives

Important Topics

A number of important topics, including stakeholders, requirements, mapping, creativity and risk, typically arise in the context of improving of complex systems.

This Toolkit

This toolkit contains a pragmatic systems approach to health and care improvement based on the Engineering Better Care report.

Case Studies

The case studies explore the use of a Systems Approach in the development, delivery or improvement of a range of engineering and healthcare systems.


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