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Improving Improvement

A toolkit for Engineering Better Care


What's in this Toolkit

The diagram shows the questions, activities and tools contained within this toolkit. In later sections they are also mapped to the IHI Model for Improvement, Lean Thinking, and Six Sigma models. The colours of the circles reference those used later to identify the strands of the improvement process, namely: Understand the Context, Define the Problem, Develop the Solution, Collect the Evidence, Make the Case, Manage the Plan and Agree the Scope. The strands are all described within the Improvement Model section.

The questions, activities and tools are described in the Improvement Resources section.


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