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Improving Improvement

A toolkit for Engineering Better Care


Process: Overview


Describes an iterative model of the health and care improvement process.

Understand the Context

The context describes the circumstances or setting that surround a system.

Define the Problem

The problem describes the detail of a particular challenge within a system.

Develop the Solution

The solution describes a way of solving a particular problem within a system.

Collect the Evidence

The evidence describes the information in support of solution(s) within a system.

Make the Case

The case describes the set of facts or arguments in support of improving a system.

Manage the Plan

The plan describes a detailed proposal for enabling change to a system.

Agree the Scope

The scope describes the extent of the ambition for the improvement process.

Case Studies

These case studies explore how this model could be applied to large systems.


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